Thank you for choosing Crysca Beauty for your hair, makeup, and bridal hairstyling services. We strive to provide exceptional service and ensure your satisfaction with our offerings. Please read the following Return and Exchange Policy carefully.

1. Service Satisfaction Guarantee:

• We are committed to providing high-quality services tailored to your needs and preferences. If you are not completely satisfied with the service provided, please inform us immediately, and we will work to address any concerns or issues promptly.
• Any dissatisfaction with the service must be communicated within 48 hours of the service completion.

2. Changes and Adjustments:

• Minor adjustments or changes to the original service can be accommodated within a reasonable timeframe, subject to stylist availability.
• Significant changes or additional services may incur extra charges.

3. Deposits and Payments:

• For bridal services and larger bookings, a non-refundable deposit may be required to secure your appointment. This deposit will be applied towards the total cost of the service.
• Payments for services rendered are non-refundable but may be transferable towards future appointments or services at the discretion of Crysca Beauty.

4. Product Returns:

• Due to the nature of our services, we do not offer returns on products used during the service (e.g., makeup, hair products).
• Unopened and unused retail products purchased from Crysca Beauty may be returned within 14 days of purchase for a full refund or exchange, provided they are in their original condition and accompanied by a receipt.

5. Bridal Bookings:

• Bridal bookings are subject to a separate contract outlining terms and conditions specific to bridal services. Please refer to your bridal contract for details regarding cancellations, deposits, and payments.

6. Cancellation Policy:

• We understand that plans may change, but we kindly request a minimum of 48 hours’ notice for appointment cancellations or rescheduling.
• Cancellations made with less than 48 hours’ notice may result in forfeiture of any deposits or pre-payments.

7. Liability:

• Crysca Beauty shall not be liable for any allergic reactions, injuries, or damages resulting from the use of our services or products, provided that such services and products were used in accordance with our instructions and recommendations.

8. Contact Information:

• For any questions, concerns, or to initiate a return or exchange, please contact us at 403-918-3632 or via our Contact Us page.

9. Policy Updates:

• Crysca Beauty reserves the right to update or modify this Return and Exchange Policy at any time without prior notice. Please check our website or contact us directly for the most up-to-date information.

By booking an appointment or purchasing products from Crysca Beauty, you acknowledge that you have read, understood, and agreed to abide by the terms and conditions outlined in this Return and Exchange Policy.

Thank you for choosing Crysca Beauty. We look forward to serving you!